Margin Resolve — Maintenance Management System
Margin Resolve
Book a 15-Minute Demo

4.9/5 from 1,208 customers

One system for maintenance across every site

Faults, planned maintenance, inspections, incidents and spare parts — logged, owned and provable. From any phone, across every location.

  • Unlimited users on every plan
  • Maintenance, inspections, incidents and IT in one system
  • Works where the signal doesn't

No obligation · No credit card · A reply within one business day

Isometric illustration of a maintenance team at work: two technicians fitting a ceiling light from a step ladder, another wiring an electrical panel, a stocked parts shelf and tool trolley, and a supervisor logging jobs on a laptop
app.marginresolve.com/work-orders
The Margin Resolve work order list: open jobs with priority, status, SLA state, assignee and request date across sites
Scanning an asset QR code in the Margin Resolve mobile app

Trusted by multi-site operators in food service, healthcare, retail and manufacturing

1.5 min
To raise a fault, start to finish
$0
Per extra user, on every plan
99.9%
Platform uptime
400,000+
Work orders raised to date
  • Emaar
  • GSK
  • Huawei
  • Daewoo
  • Tim Hortons
  • Subway

The problem

Maintenance chaos costs more than the repair itself

More than half of all maintenance activity is still reactive — waiting for something to break, then paying whatever it costs to fix it in a hurry. That is where the money goes.

Requests get lost in WhatsApp

A fault reported in a group chat at 7pm is a fault nobody owns by morning.

ResultNo owner, no due date, no record

Servicing slips until something breaks

Reactive repairs cost several times what planned maintenance would have.

ResultOvertime, rush parts, downtime

You can't prove any of it happened

When the auditor or the insurer asks for records, the paper file is never complete.

ResultFailed audits and disputed claims

See how operators get out of this →

Everything a maintenance operation actually needs

One system, one login, one data model — pick the modules your operation actually runs on, and add more when you need them.

Work Orders

Every job with an owner, a due date and a full history.

Reactive Maintenance Requests

Staff report faults from any phone in under a minute.

Maintenance Scheduling

Plan the week across teams, sites and contractors in one view.

Notifications & Escalations

Assignment, due-date, overdue and SLA-breach alerts — in the app, by email and on your phone, with WhatsApp where you want it.

Preventive Maintenance

Recurring schedules that raise their own work orders before things fail.

Asset Management

A complete register with service history, warranty and documents against every unit.

QR Codes & Barcodes

Scan the asset, see its history, raise a job. No searching, no asset numbers to remember.

Breakdown & Downtime Tracking

Measure how long equipment was actually out of service, and what it cost you.

Root Cause & Failure Analysis

Spot the recurring failure so you fix the cause, not the symptom.

Technician Management

Assign by skill, site and availability. See who's carrying what.

Vendor & Contractor Management

External engineers work the same jobs in the same system, with the same accountability.

Permissions & Roles

Fine-grained, role-based access so people see exactly what they should.

Inspections & Checklists

Digital rounds with conditional logic, scoring and photo evidence.

Documents

Manuals, certificates and schematics attached to the asset, available on site.

Audit Trail

Every action timestamped and attributed. Complete traceability, automatically.

Multi-Site Management

Run and compare every location from one dashboard.

Cost Tracking

Labour, parts and contractor spend against every asset and every site.

Dashboards & Reporting

Trends, team performance and asset health, exportable in one click.

Mobile Access

Native iOS and Android apps built for people who work on their feet.

Multi-Language & Multi-Currency

Teams in different countries work in their own language, with local time zones and currencies.

Parts Catalogue

Every part you stock, with its number, category, manufacturer reference and the assets it fits.

Multi-Location Inventory

Quantities by stock location, movements, goods receipt, adjustments and stock counts across every site.

Purchase Orders & Reorder Alerts

Raise and approve orders, receive against them, and see what is at or below its reorder level before it runs out.

See these modules on your own data →
The asset record for a walk-in chiller in Margin Resolve, showing its tag, status, criticality, location and tabs for PM schedule, maintenance history, work orders and documents
The Margin Resolve mobile app scanning an asset QR code

Assets & QR codes

Every asset, its full history, one QR scan away

Every unit gets a record: make, model, serial, warranty, manuals and every job ever done to it. Print a QR label and stick it on the machine.

A technician standing in front of the asset scans it and has the history, the documents and a one-tap job in seconds. No asset numbers to remember.

  • Complete register across every site
  • Scan-to-log: raise a job from the label
  • Warranty status and manuals available on site
See it in a demo →

Built for the people who actually fix things

A fault takes about a minute to report: open the app, scan the asset, add a photo, send. No login hunt, no forms designed for a desk.

Engineers work their list on the shop floor, close jobs with a photo and a note, and the record is complete before they walk away. Everything syncs when signal comes back.

Annotating a photo in the Margin Resolve mobile app: colour and brush controls, a photo of a damaged ceiling with the problem circled in red, and buttons to cancel, retake or use the photo
The Margin Resolve mobile app after scanning an asset QR code: the Backup Generator record with its tag, status and site, one-tap actions to view the asset, raise a work order or issue it, and the jobs already open against it

Proof

Operators who stopped chasing the group chat

17 sitesOff WhatsApp in six weeks

"We were running seventeen sites off a WhatsApp group and a spreadsheet. Within six weeks every fault had an owner and a date. The thing I didn't expect was the reporting — I can now tell you exactly which fridge has cost us the most this year, and we've replaced it."
Arjun ArjunDirector of Operations · Multi-site restaurant group

31%Fewer emergency call-outs

"Our engineers were spending half their day working out what needed doing. Now the schedule raises the jobs itself and they just work the list. Planned maintenance went from something we talked about to something that actually happens."
James JamesHead of Engineering & Maintenance · Manufacturing

2 days → 1 minTo pull a year of records

"The audit was the moment it paid for itself. Twelve months of records, every check timestamped with a photo, exported in about a minute. Previously that was two days of someone digging through folders."
Sarah SarahDirector of Quality & Compliance · Multi-site retail and hospitality
Talk to us about your sites →

Customer story

Tim Hortons

Getting maintenance out of the group chat

Faults arrived by WhatsApp message and email thread. Nobody could say reliably what was outstanding, who owned it, or whether it had actually been done — and there was no data to report on, because chat threads are not data.

  • Every fault gets an owner and a due date the moment it is raised, and stays visible until it is closed.
  • Work is tracked against the asset and the site, so a machine’s history travels with it instead of living in someone’s memory.
  • The record builds itself — photos, notes and timestamps captured as the job is done.
Read the full story →
6 hrsAverage time to close a fault, down from 3 days
100%Of faults raised with a named owner
28%Fewer repeat faults in the first year
“The reporting is the part we did not expect. We can see which equipment keeps failing and at which sites — and we have changed how we buy and service it because of that.”
Operations team · Tim Hortons

How we compare

Priced on the work, not on how many people do it

Most maintenance systems bill you for every person who touches the system. Margin Resolve bills on the work going through it, so the price is the same whether five people use it or five hundred. That is the part worth checking before you sign anything.

Unlimited users comes with every Margin Resolve plan — including the free one.

Margin Resolve compared with MaintainX, UpKeep and Limble on pricing basis and included features
  Margin Resolve MaintainX UpKeep Limble
What you pay for
Putting your whole team on it Included. Unlimited users on every plan $20–$65 per user, per month $24–$55 per user, per month. View-only, requester and vendor seats are free Charged per user
Free plan Free forever, 25 submissions a month Free tier, capped at 2 work orders with procedures and 2 repeating work orders Free trial only None published
What you get on the free plan
Work orders Included Free tier, with caps on procedures and repeating work No free plan; from $24 per user No free plan published
Schedules & preventive maintenance Included Recurring work orders; meter-based on Premium Premium Meter and threshold triggers on Premium+
Inspections & checklists Included Procedures; free tier capped at 2 work orders with procedures Custom checklists on Premium Inspection checks and signatures on Premium+
Incident management Included Not published Separate EHS product Not published
IT help desk & ticketing Included Not published Not published Not published

Add on what you need, when you need it. Training & certification, geofencing, asset management, spare parts and custom reports are available on the paid plans, from $25 a month. You only pay for the modules you turn on.

Compiled from the publicly published product and pricing pages of MaintainX, UpKeep and Limble on 19 August 2026. “Not published” means the capability is not listed on that vendor’s public pages — not that it cannot be built or bought. Prices are list prices in US dollars and plan contents change — bring the quote you are comparing and we will go through it line by line.

Want this comparison run against your own sites, with your assets and your numbers?

Book a 15-Minute Demo

FAQ

Questions, answered

Fifteen minutes on a screen share with someone who knows maintenance operations. No slide deck, no discovery call before the real call.

  • First few minutes — what you run, how many sites, and how a fault reaches you today.
  • The bulk of it — a walk through the workflows you actually care about: raising and assigning work, schedules, checklists, incidents, whichever you named.
  • Last few minutes — a straight price for your volume and what setup would involve. You will not need a second call to get a number.

If it is not a fit for how you work, we will tell you on the call.

No. Every plan includes unlimited users, so you can put the whole team in without worrying about seat counts. Plans are based on submission volume and the features you need, not headcount.

Most teams are live within a few days. You add your sites, import or create your asset list, and invite users — there is no installation and no IT project. We'll do the initial setup with you on a call if you'd rather not do it alone.

Yes. Contractors get their own restricted access and work the same jobs your internal team does, with the same due dates and evidence requirements. Role-based permissions keep them to the sites and records that concern them.

The mobile apps let people keep working in basement plant rooms and cold stores where signal drops. Work is held on the device and syncs automatically as soon as a connection returns.

Yes — send us the spreadsheet you already keep and we'll map it into the register for you, including sites, categories and warranty dates. You can also bulk-upload documents and generate QR labels afterwards.

Single sites run on it happily, and the free plan is designed for exactly that. The multi-site features are there when you grow into them, so nothing needs replacing later.

It stays yours. You can export your assets, work orders, checklists and evidence at any time, and we'll provide a full export on request when you close the account.

Yes. The system runs across multiple countries, time zones and currencies, and the interface is available in several languages. Support is delivered from the UK during business hours, with extended cover on bespoke plans.

Still have a question? Email us and a human replies within one business day — or ask it on a demo.

Start free

You can start today, for nothing

Put your first site on it this afternoon. No card, no trial countdown, no call with anyone. If it earns its place, we can talk about the rest later.

No card required. Stay on the free plan as long as you like.

Free plan

$0 forever

For a team getting its maintenance off paper and into one place.

Unlimited users — the whole team, not a seat count

  • Work orders — raise, assign and track
  • Schedules and preventive maintenance
  • Checklists, scored and unscored
  • Incident reporting, with no cap
  • IT help desk and ticketing
  • Role-based access for staff and contractors
  • iOS and Android apps included
  • 2FA secure login and system notifications
  • Business-hours support from the UK
  • 25 submissions a month

Bespoke plans from $25

per month, for the whole team

Adds asset management, spare parts, geofenced checklists and custom reporting, with training and certification available on top. Priced on submission volume and the modules you pick — never on headcount, so unlimited users still costs nothing.

Talk pricing on a demo →

Know what’s broken, who has it, and when it’s done

A live, one-to-one demo with someone who knows operations — not a sales script. Fifteen minutes, and you'll know whether it fits.

  • No obligation
  • No credit card
  • Free account available if you'd rather explore first

Not ready for a call? Email info@marginresolve.com and a human replies within one business day.

Book a 15-Minute Demo

We use cookies to measure how this page performs. Analytics and advertising cookies stay off until you accept. See our Privacy Policy.